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    Insights on Operations

    Industry’s fast-mover advantage: Enterprise value from digital factories

    Manufacturing’s leaders in applying Fourth Industrial Revolution (4IR) digital technologies are building on their head start—generating even more value across the entire enterprise.
    Article

    Improving warehouse operations—digitally

    – A digital twin lets companies design, simulate, and test new warehouse operations and product movements virtually, before starting... up new sites or making changes within existing sites.
    Article

    Resilience in transport and logistics

    – The transportation-and-logistics sector is especially susceptible to economic shocks. Here’s how to prepare your operations... for a smoother ride.
    Article

    The winning moves in project-based services

    – It’s time for companies to stop regarding project-based services as loss leaders.
    Article

    How generative design could reshape the future of product development

    – Smart algorithms won’t just lead to better products—they could redefine how product development is done.

    Special collections

    Collection

    The productivity imperative in services

    – The key to preserving—or increasing—margins in a period of strong growth is to improve productivity.
    Collection

    Customer First: Personalizing the customer care journey

    Customer care functions that excel can differentiate their company from the competition. This compendium showcases what is possible when companies put customers first.
    Collection

    Zero-based productivity

    ZBP aligns resources where they will matter the most and creates a culture of cost management to sustain the change over time.

    Featured blog

    Operations Blog

    Short, sharp insights on all aspects of operations

    Featured Video

    Future of Asia: Manufacturing and supply chains
     

    Singapore-based associate partner Alpesh Patel describes the three major technology developments that are radically changing manufacturing and supply chains, along with the steps CEOs and other senior executives must take in order to respond effectively.  

    Future of Asia: Manufacturing and trade

    Karel Eloot, Shanghai-based senior partner and coleader of McKinsey’s Operations practice and Internet of Things groups in Asia, identifies the critical trends in Asian trade that businesses must understand in thinking through their strategic moves as the region evolves.

    How digital factories lead in the Fourth Industrial Revolution

    McKinsey partner Enno de Boer and senior partner Katy George highlight research findings from the Global Lighthouse Network project and talk through the power of manufacturing innovation at scale.

    Digital Manufacturing

    Podcast

    How to master the seven-step problem-solving process

    – Structured problem solving can be used to address almost any complex challenge in business or public policy.
    Article

    AI in production: A game changer for manufacturers with heavy assets

    – Companies with heavy assets are improving throughput, energy consumption, and profit per hour with customized AI solutions.
    Article

    The future of manufacturing: Your people

    – New technologies are an enabler, not merely a goal in themselves.
    Article

    Mapping heavy industry’s digital-manufacturing opportunities

    – Manufacturing digitization could boost heavy-industry profit margins by three to five points—but only if people can make... the new technologies work at scale. The first article in a new series looks at the opportunity and the sector’s progress.

    Want to learn more about how we help clients in Operations?

    MORE INSIGHTS

    Article

    Brexit: The bigger picture—Rethinking supply chains in a time of uncertainty

    – UK companies can and should see the current high-uncertainty environment as a spur to rethink their supply chain strategies and... make them more resilient.
    Article

    The case for committing to greener telecom networks

    – Operators’ energy costs keep rising, but efficiency measures and organizational change can lower them by 15 to 20 percent in a... year, benefiting company profits and the environment.
    Article

    The productivity imperative in services: Introduction

    – The key to preserving—or increasing—margins in a period of strong growth is to improve productivity.
    Survey

    Managing the fallout from technology transformations

    – Companies may be postponing further evolution of their technology organizations, a survey finds. Yet they should take heart: investing... in these changes will likely pay off—and may be nothing short of essential to their competitiveness in the future.
    Article

    The end of IT in retail?

    – Retailers who want to stay ahead of the pack and drive business results through technology innovation are rethinking the setup... of their IT departments.
    Article

    Bending the cost curve in brick-and-mortar retail

    – Retailers can achieve next-generation store efficiency by breaking down silos and optimizing total cost across the value chain.
    Article

    Supply chain risk management is back

    – The world is getting riskier—and the most advanced supply-chain leaders are getting smarter about risk. Is your supply chain... risk-ready?
    Article

    Digital supply-chain transformation with a human face

    – Why building a digitally enabled supply chain is hard, and what to do about it.
    Article

    Supply chain of the future: Key principles in building an omnichannel distribution network

    – As omnichannel shopping is becoming the new norm, consumer and retail companies must be ready to deliver fast, impeccable omnichannel... service. Doing so requires a new supply chain network approach.
    Article

    Enabling a digital and analytics transformation in heavy-industry manufacturing

    – To make the most of new digital approaches in manufacturing, heavy-industry players need to put some critical enablers in place.
    Article

    Rethinking manufacturing and distribution networks in medtech

    – Changes in the medtech market have left many companies struggling with their operational footprints. A network redesign can help... them save costs, increase flexibility, and create a competitive edge.
    Sorry, we couldn't find any results. Try removing some filters.

    Special Collection

    Customer experience

    Creating competitive advantage by putting customers first and managing their journeys.

    Featured publications

    Collection

    The great re-make: Manufacturing for modern times

    – What does “great” operational excellence look like and how do we get there?
    Collection

    The work of leaders in a lean management enterprise

    – Learn what successful lean leaders do to integrate new technologies and approaches, and to ensure that the practices that support continuous improvement also improve continuously.
    Book

    Unlocking Industrial Resource Productivity

    – This e-book examines five core beliefs to increase profits through energy, material, and water efficiency.

    Connect with our Operations Practice

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